You Have To Read People

As much as I’d like to believe I’m in the medical device industry, I’m really in the people business. More specifically, my job, more than anything else, is to manage and foster relationships. Until this happens, my medical device expertise means very little.

I’ve taken the Myers-Briggs assessment and am an INTJ. But I have my own business. Which means I need to be less “I” (introvert) and more “E” (extrovert). Sometimes, the “I” gets in the way. Once I understand the assignment, I have a tendency to put my head down and get the job done. Even though my clients want me to get the job done, they really want interaction–they want to feel important and valued. I have to “read” clients to understand what they need and when they need it.

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