COMMUNITY: What does this mean to CQ?

comâ‹…muâ‹…niâ‹…ty [kuh-myoo-ni-tee]:

  1. a social group of any size whose members reside in a specific locality, share government, and often have a common cultural and historical heritage.
  2. a locality inhabited by such a group.
  3. a social, religious, occupational, or other group sharing common characteristics or interests and perceived or perceiving itself as distinct in some respect from the larger society within which is exists.
  4. a group of associated nations sharing common interests or a common heritage.

When we hear the term “COMMUNITY”, we usually think about our city, town, or maybe our neighborhood. Community is important to the business world, although we rarely consider this notion. I’d like you to consider the role community could play for your business:

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Is Now A Good Time to Start A Business?

Last week, I attended the Indiana Biomedical Entrepreneur Network where we discussed whether the current economy provided a good platform for starting new businesses. There are definite strengths in starting a business, for example:

  • cost of doing business is lower in Indiana
  • the economy presents new opportunities to reset your priorities and gain access to new resources
  • the economy brings potential customers with new problems that need new solution

In reality, anyone can submit the necessary paperwork to “start” an Indiana business. In fact, there seems to be a direct relationship between business layoffs/cut backs and an influx of new start-ups. But, being out of work is not a good enough reason to start a business and starting a business is not the same as sustaining a business. As the stats for small business start-ups show, sustaining your business isn’t a walk in the park, regardless of the industry.

Small Business Openings & Closings in 2008, according to the U.S. Small Business Administration Office of Advocacy, September 2009:

  • 627,200 new businesses, 595,600 business closures and 43,546 bankruptcies
  • 7 out of 10 new employer firms survive at least two years, and about half survive five years

The bottom line is that anytime is a good time to start a business as long as you have a strong VALUE PROPOSITION – regardless of the economy.

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FDA and Outsourcing

Outsourcing seems to be a popular topic these days for medical device companies. There are publications devoted to the topic. Outsourcing certainly has its place.

A recent post at MD&DI reminds readers that FDA regulations apply to outsourcing relationships. This should come as no surprise. Companies need to properly evaluate, qualify, and monitor suppliers. Typically these activities should coincide with the risk the supplier represents. The concept of outsourcing certainly isn’t new. However, many companies are outsourcing more and more. And the types of activities and services being outsourced today are activities and services that a company would have held tightly just a few years ago.

An established medical device company likely is aware of supplier and purchasing controls and associated regulations. Chances are these companies have quality procedures in place too. Just realize that the more third parties are utilized, the more robust these systems need to be.

Survey Says . . .

Thanks to all 5/24 MWDG attendees for completing the questionaire. Some great feedback and comments! Here is the summary:

Did the discussion activity meet your expectation?

  • Approval >80%
  • Comments include:
    • More interesting with Discussion Group [format].
    • Low expectations but was pleasantly surprised.
    • No but keep plugging away it’s getting better.
  • Chair comments: Achieving this approval rating time and time again will definitely be a challenge. Expectations for June’s meeting are higher. We will always have our work cut out for us.

Did you like the format of the MWDG?

  • Approval >80%
  • Comments include:
    • Way better than a lecture.
    • Could have covered more ground. Did not feel like we did much.
    • Focus too brief. Found this meeting (CAPA) still not as value added as I would like.
  • Chair comments: The format seems to be popular and a better way to engage and encourage discussion.

Was the facility and food adequate?

  • Approval ~80%
  • Comments include:
    • Food so so.
    • Clearly label food type of meat and veggie.
  • Chair comments: Food was okay. This will be improved.

Were the facilitators good at their job?

  • Approval >80%
  • Comments include:
    • Appropriate interaction.
    • Little trouble getting started but got going well.
  • Chair comments: Facilitation is easier when attendees are willing to open up and engage in discussion. Every group was wonderful at working with one another, listening, and contributing.

Would a different time be better and allow for greater attendance?

  • Evening (6:00 pm – 8:00 pm) was selected by 75% of attendees.
  • Chair comments: MWDG will take place monthly during the evening.

Should we continue our meetings over the summer?

  • ~67% said yes.
  • Chair comments: Meetings will continue over the summer.

MWDG Summer Meeting Dates

The Midwest Discussion Group has set the summer discussion schedule:

  • June 28, 2007
  • July 26, 2007
  • August 30, 2007

Indesign has graciously offered to host the June MWDG. Thank you Resa!

Jon D. Speer
ASQ – MBDG Chair

jspeer@creoquality.com
765 346 3987

MWDG 5/24 PowerPoint Slides

I’m including (hopefully) the PowerPoint slides from the May 24, 2007 MWDG meeting. Enjoy!

2005-capa-data.ppt

mwdg-may-2007-meeting-final-23-may-07.ppt

Quality Resources Needed

I have a few quality resource needs where I need your help:

  1. A component manufacturer in central Indiana is in search of a quality manager with product development and business development experience. This is a full-time position.
  2. A start-up is in search of someone with medical device documentation and quality system experience. Ideally, the person will have medical device and regulatory experience as well. This is likely a limited scope and duration (~20 hours per week for <6 months).
  3. A start-up is in search of someone with medical device experience–specifically regarding supplier selection and inspection of human biologics. This is likely limited to establishing biologic-related systems.
  4. A service provider is looking to place a quality / regulatory resource with a medical device company with FDA warning letter issues.

Send resumes to me. Call for further explanation. Share this request with others too.
Cheers,
j
jspeer@creoquality.com
765 346 3987

Link to “Design Research Part 1″ (from MD&DI)

“Design Research Part 1: Creating Better User Interfaces” from MD&DI discusses the importance of understanding how end users interact with medical devices. While I get the impression that the scope of the article focuses on medical devices with buttons and menus and such, the principles apply to any medical device. The main point is to take the time and effort to understand the user needs.

Three Articles from Medical Device Network

I’ve been catching up on some reading (can you tell from recent posts?). Here are some links to recent articles from Medical Device Network.

“When the Auditor Comes Knocking” reviews some of the finer points to consider in regards to audits.

“Regulations Rewritten” discusses impact that medical device regulations have on companies, especially start-ups.

“Collaboration is the Key” shares some points to consider when outsourcing.

Link to “The Century of Quality” (from MPO)

The role of quality in a medical device company is absolutely essential. However, many companies seem to struggle with the concepts of quality. In some companies, the quality role is power heavy and dictates initiatives to the rest of the organization. In others, the quality role is put on the back burner.

The article “The Century of Quality” from Medical Product Outsourcing discusses issues that medical device companies need to consider in respect to the quality role.

ISO 14971 Registration Now Available

I saw this a couple of months ago but neglected to post. Underwriters Laboratories (UL) has started offering ISO 14971 registration services. Read about it here.

(ISO 14971 is the harmonized, medical device risk management standard)

Update: I just read this article from MD&DI. The author predicts that medical device companies may be audited against ISO 14971. The recent news from UL also seems to predict (or force) 14971 compliance too. 

Is this really a surprise? Regulatory agencies across the world have emphasized the importance of risk management for many years now. ISO 14971 is the state of the art risk management standard for the medical device industry. 

Link to “Taking the Pulse of Full-Service Outsourcing” (from MPO)

While outsourcing is not a new concept, it is just now gaining in popularity in the medical device industry. Creo Quality, LLC is a result of the willingness of companies to outsource services.

Here is a link to “Taking the Pulse of Full-Service Outsourcing” from Medical Product Outsourcing. The article goes into some detail about medical device outsourcing trends and benefits.

Enjoy!

Reminder: MWDG meets on 5/24

I just want to remind all of you that the next Midwest Discussion Group (MWDG) gathering is set for May 24, 2007 from 6:00 – 8:00 pm. Here are the details.

See you there!

A Name Change for MBDG

The ASQ Midwest Biomedical Discussion Group is barely a few months old but yet we are already undergoing a name change. The group is formally part of the ASQ Biomedical Division and will be known as Midwest Discussion Group or MWDG for short. The “biomedical” in the group name is redundant. I’ll do my best to make the transition very quickly. Just know that MBDG = MWDG.

Sensible Approach to Biocompatibility

I have quite a bit of experience with medical device product development. Most of my experience, though, came from a large, private, well-funded, well-established medical device company with a plethora of resources to support every aspect of product development.

My current data point is in process and with a start-up medical device company. Every decision made and dollar spent needs to support absolute needs. Too bad medical device product development has lots of gray and is not as simple as black and white.

One sometimes gray topic is biocompatibility. The start-up device intended use is fuzzy and does not fit with ISO 10993 biocompatibility test matrix. We have speculated about possible fits. The trouble is the potential testing is quite lengthy and very, very expensive. And some of the test descriptions just don’t make sense.

We have received some great advice from a biocompatibility expert. He suggested risk assessment would be ideal for our device application. I think this seems very practical.

Biocompatibility practicality is also the subject of this article from MD&DI. Chemical characterization is another possible approach to address biocompatibility. Bottom line: make sure testing is value added and necessary.