Communication Breakdown

I’ve worked on many product development projects. Some have gone better than others. For those projects that have been more difficult and trying, the main reason stems from a breakdown in communications.

I recently read an article from PM Boulevard titled “Communicating Effectively for a Successful Project” (August 7, 2006). The seven key points listed are:

1. Keep it simple.
2. Use methaphors and analogy.
3. Use multiple communication methods.
4. Repeat key messages.
5. Lead by example. 
6. Explicitly address inconsistencies.
7. Listen and be listened to.

These principles should become part of a project manager’s philosophy and approach. I work with several virtual teams and want to express the importance of point #3. Email, alone, is NOT an effective means to communicate. 

The content of PM Boulevard is free but requires you to subscribe. There are many insightful articles, pointers, and suggestions for those involved with project management, portfolio management, and program management.